Mask Requirements in Busses and Trams:
It is required to wear a medical mask such as FFP2-masks or KN95/N95-masks in all public transportations. Therefore it is not sufficient to use a scarf or a cotton mask as a protection for mouth and nose. Children under the age of 14 are excluded. They do not have to wear FFP2-masks, but medical masks.
Children under six years of age do not have to wear a mask at all.
With regards to the current development of the coronavirus ÜSTRA is already taking preventative action to ensure the health of its passengers and employees. ÜSTRA is in regular contact with the medical crisis team of the Region Hannover to limit the spread of the coronavirus.
All vehicles operated by ÜSTRA are already subjected to a thorough cleaning procedure on a daily basis. This includes sweeping the vehicles and an in-depth moist cleaning of all surfaces which passengers may come into contact with (e.g. straps, poles, etc.).
Besides this, the doors of all buses and trains open automatically.