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  • FAQ – Measures to contain the corona virus

FAQ – Measures to contain the corona virus

On this site you find the frequently asked questions regarding our special corona virus measures.

What Kind of Mask Do I Have to Wear?

Lower Saxony and Bremen have agreed to phase out the mandatory mask requirement in public transport. It is to be abolished from February 2, 2023. Until February 2, 2023, passengers are required to wear a surgical mask on buses and trains in the entire area of the GVH (Großraum-Verkehr Hannover). Announcements and information displays in stations, at stops and in vehicles draw attention to the new requirement. ÜSTRA and regiobus monitor compliance with the obligation.

Exempted from this regulation are children up to completing the age of 6 and persons whose disease makes wearing masks impossible. Those should hold a corresponding certificate, which can be presented to the inspection personnel upon request.

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Passenger Center
    • Journey planner
    • Route network
    • Departure board
    • Tariff system
    • Travelling without a valid ticket
    • Sales centres
    • Onlineshop
    • GVH App
    • Lost Property Office
    • Barrier-free üstra
    • Travel safely
    • Transport of bicycles and animals
    • Conciliation committee
    • Our Company's Profile
    • Compliance
    • City Rail
    • City Bus
    • Design