Status: September 29, 2025
Accessibility Statement
This accessibility statement applies to the website published at uestra.de.
Compliance Status
Our website is largely compliant with the requirements of digital accessibility. All essential content and functions are accessible without barriers.
Which areas are not or only partially accessible?
Currently, the video teaser elements in the “sprinti hacks” section on the "sprinti" topic page are not fully accessible via keyboard navigation. We are aware of this issue and will address it promptly.
Some interfaces, such as integrated third-party services or content, are also not fully accessible at this time. As these elements are provided by external providers, we do not have full control over their accessibility. However, we are in close contact with the respective providers and are actively working to ensure accessibility in these areas as well.
This accessibility statement is based on a self-assessment in accordance with WCAG 2.1 AA standards.
Contact & Feedback
Although we are aware of existing barriers, we welcome feedback from users to help us improve our digital presence. If you encounter any additional accessibility issues or need assistance, please do not hesitate to contact us:
ÜSTRA Hannoversche Verkehrsbetriebe Aktiengesellschaft
Am Hohen Ufer 6
30159 Hannover
Phone: +49 511 16680
Email: info@uestra.de
Dispute Resolution
We make every effort to review your comments and implement improvements wherever possible.
If no satisfactory solution is found after your feedback, you have the option to contact the Arbitration Office of the State of Lower Saxony. Since 23 September 2019, a mediation office has been affiliated with the Office of the State Commissioner for People with Disabilities in Lower Saxony. If further clarification is required, you are free to reach out:
Landesbeauftragte@ms.niedersachsen.de
