A bus driver is seated in the driver’s cab. The door is open, and a woman enters the bus with a smile.
Copyright© F. Arp

Credit Note from Driving Staff

Have you received a credit note from regiobus staff?

Redeeming a Credit Note by Post

To keep the process as simple as possible for you, you have the option to send your credit note to the following address for redemption:

regiobus Hannover GmbH
Financial Accounting
Georgstr. 54
30159 Hannover

(The sender bears the shipping risk.)

Please include your name and your bank account details for further processing!

 

Redeeming a Credit Note in Person

You can also redeem your credit note in person at:

ÜSTRA Service Center
Karmarschstr. 30/32
30159 Hannover

Opening hours:
Monday – Friday: 
9:00 am – 7:00 pm

Saturday: 
9:00 am – 5:00 pm

In accordance with the Federal Data Protection Act, we would like to point out that the data collected in this context will be stored by us.

Have you received a credit note from ÜSTRA staff?

You can redeem your credit note here:

ÜSTRA Service Center
Karmarschstr. 30/32
30159 Hannover

Opening hours:
Monday – Friday: 
9:00 am – 7:00 pm

Saturday: 
9:00 am – 5:00 pm

In accordance with the Federal Data Protection Act, we would like to point out that the data collected in this context will be stored by us.