ÜSTRA customer centre

Enjoy the world of mobility: in the ÜSTRA customer centre at the "Platz der Weltausstellung", directly in the city centre. Here you can buy tickets and cards on three floors but you will find as well advice in case of questions concerning ecologically friendly mobility. Selected partners complement the ÜSTRA services and turn the customer centre into the top address in Hanover for activities and mobility.

The GVH customer centre offers for example:

  • all tickets for buses and rails for the public transport
  • timetable books, personal timetables, timetables for stops you are interested in
  • individual journey planning, taking into account all the available modes of transport
  • luggage storage for free during opening hours
  • tickets for many events (Laporte)
  • carshare contracts on the counter of the Stadtmobil Hannover GmbH
  • more than 100 information brochures concerning attractions in the city and the region of Hanover
  • mobility consultation for groups, conference participants, institutions etc.
  • 4 passport photographs for 6 Euros in a photo booth with video technology on the first floor

How can we help you?

The ÜSTRA Customer Service

+49 511/ 166 80

Service times:
Mon. - Fri. 6:00 – 23:00
Sat. 6:00 – 20:00
Sun. 7:00 – 20:00

The ÜSTRA Customer Centre

Karmarschstraße 30/32
30159 Hanover

Opening hours:
Mon. - Fri. 9:30 – 20:00
Sat. 9:30 –18:00

Lost and found

Have you lost something on the bus or tram? Here you will find the way to the ÜSTRA lost property office.