ÜSTRA at GVH customer centre

Enjoy the world of mobility: in the GVH customer centre at the "Platz der Weltausstellung", directly in the city centre. Here you can buy tickets and cards on three floors but you will find as well advice in case of questions concerning ecologically friendly mobility. Selected partners complement the ÜSTRA services and turn the customer centre into the top address in Hanover for activities and mobility.

  • all tickets for buses and rails for the public transport
  • timetable books, personal timetables, timetables for stops you are interested in
  • individual journey planning, taking into account all the available modes of transport
  • luggage storage for free during opening hours
  • tickets for many events (Laporte)
  • carshare contracts on the counter of the Stadtmobil Hannover GmbH
  • more than 100 information brochures concerning attractions in the city and the region of Hanover
  • mobility consultation for groups, conference participants, institutions etc.
  • 4 passport photographs for 6 Euros in a photo booth with video technology on the first floor

How can we help you?

ÜSTRA Customer Service

T +49 511 1668 0

Mo. - Fr. 06:00 a.m. – 11:00 p.m.
Sa. 06:00 a.m. – 08:00  p.m.
So. 07:00 a.m. – 08:00  p.m.

ÜSTRA at GVH Customer Center

Karmarschstraße 30/32
30159 Hannover

Mo. - Fr. 09:30 a.m. – 8:00 p.m.
Sa. 09:30 a.m. – 6:00 p.m.

ÜSTRA Lost Property Office

Have you lost something on the bus or tram? Here you will find the way to the ÜSTRA lost property office.