Transport of bicycles and animals

Bicycles in buses and rails

In the buses and city rails of the ÜSTRA up to three bicycles can be taken along – provided that the usual dimensions are not exceeded. Special bikes such as tandems are not transported. Folding bicycles, provided they are taken along folded, are not regarded as bicycles but as hand luggage and can be taken on all lines and at every time. Owners don't need an additional ticket.

The access of city rails is possible at high-level platforms and in the tunnel stations. The bicyclist is liable for damages caused to other passengers- for instance dirt due to bicycle chains.

Bicycle transport in the city rails and buses of the ÜSTRA

DayTimeBicycle transport
Monday - Fridaystart of operations – 6:30 permitted free of charge
 6:30 - 8:30 not permitted
 8:30 – 15:00 permitted free of charge
 15:00 – 19:00 not permitted
 19:00 – end of operations permitted free of charge
Sat, Sun and on public holidaysall day permitted free of charge

Animals in buses and rails

Animals may be transported within the GVH in buses and rails without a ticket – provided they are transported in special boxes and don't endanger others.

Dogs are as well included in those arrangements: If a dog is transported in a bag/box, no extra ticket is required. In case of bigger dogs, which can not be transported in boxes, a Single Ticket for children (KinderEinzelTicket) (for one journey) or a Day Ticket for children (KinderTagesTicket) (for the whole day until end of operations) is required. Who travels regularly with his dog, can as well purchase a transferable GVH Mobile Card (1 zone) for the dog – regardless of how many zones are used.

Applicable to all users of a Mobile Card and Day Ticket for groups (TagesGruppenTicket): A dog can as well always be taken instead of a person.

How can we help you?

ÜSTRA Customer Service

T +49 511 1668 0

Mo. - Fr. 06:00 a.m. – 11:00 p.m.
Sa. 06:00 a.m. – 08:00  p.m.
So. 07:00 a.m. – 08:00  p.m.

    ÜSTRA at GVH Customer Center

    Karmarschstraße 30/32
    30159 Hannover

    Mo. - Fr. 09:30 a.m. – 8:00 p.m.
    Sa. 09:30 a.m. – 6:00 p.m.

      ÜSTRA Lost Property Office

      Have you lost something on the bus or tram? Here you will find the way to the ÜSTRA lost property office.